Ask for help from our Community Support Hub

Start a New Request for Help

This form is for residents to request support with an issue related to the coronavirus pandemic. If you're concerned about a medical condition or are feeling unwell then please visit the NHS Coronavirus Covid 19 website for further information and advice. If you consider the situation serious please phone the NHS on 111.

If you consider yourself to be a clinically extremely vulnerable person and need support from the NHS you can register yourself, or on behalf of someone else here.

If you have been told by the NHS Test and Trace Service to self-isolate, either because you have tested positive for coronavirus COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period. Please use the Apply for a payment of £500 to help you self-isolate online form.

Household Support Fund - If you are in financial hardship, you may be eligible for support for household costs such as energy bills, food, clothing and housing costs in exceptional circumstances. Please use the Apply for the Household Support Fund online form.

Before you start a new request for help please:

- Check our help for residents pages

- Look at our question and answer search page

If you stil can't find the answer to your question then please start a new request for help.