Report a Broken Streetlight

Please take note of the following guidance before you report a broken streetlight.
 

The council is responsible for around 13,000 street lights in our district, however there are also many street lights which are not owned and maintained by us. If the street light you want to report does not appear on our online map, it is likely that it is owned by another organisation such as a Parish or Town Council or a Housing Association. In these instances, the fault will need to be reported directly to them. Our online map has information regarding the Parish and Town Council owned street lights and you can find Parish/Town Council contact details here.

We will always try to repair any street lighting fault on the first visit, however it may take longer if:

• there is a fault with the power supply, which requires attendance by Scottish and Southern Energy Networks
• parts have to be ordered
• additional traffic management is required, such as temporary traffic signals or road closure

Before you start

If you are reporting an emergency that is likely to present an imminent threat to life, serious injury, or serious damage to property, please call us on 01635 519080. Below are examples of what might be considered an emergency: 

• a street lighting column that has been struck by a vehicle and is leaning
• a part has fallen off or is hanging
• exposed electrical cables

For emergencies outside of our normal office hours, please contact our Out of Hours Emergency Contact Centre.

Report a Broken Street Light