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Adult Social Care - Customer Charter (Adobe pdf files)
https://citizen.westberks.gov.uk/media/54858/Adult-Social-Care-Customer-Charter/pdf/ASC_Service_What_to_Expect_300323_Customer_Charter.pdf?m=1731081030387West Berkshire Adult Social Care What you can expect when you contact us Our team will: Talk to you to understand your needs We will focus on what you are able ...
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Guidance Notes - Charging for Non-Residential Care - Large Print (Adobe pdf files)
https://citizen.westberks.gov.uk/media/58460/Guidance-Notes-Charging-for-Non-Residential-Care-Large-Print/pdf/ASC_Guidance_non_residential_November_2024_LARGE_PRINT.pdf?m=1735913390267Guidance Note for Service Users Charging for non-residential care services What is a Non-Residential Care Service? • Personal care and support in a person’s own...
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Guidance Notes - Charging for Non-Residential Care (Adobe pdf files)
https://citizen.westberks.gov.uk/media/36834/Guidance-Notes-Charging-for-Non-Residential-Care/pdf/ASC_Guidance_non_residential_November_2024.pdf?m=1735913341843Guidance Note for Service Users Charging for non-residential care services What is a Non-Residential Care Service? • Personal care and support in a person’s own...
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Guidance Notes - Deferred Payment (Adobe pdf files)
https://citizen.westberks.gov.uk/media/36837/Guidance-Notes-Deferred-Payment/pdf/ASC_Guidance_deferred_payments_January_2025.pdf?m=1735913426807Guidance Note for Service Users Deferred payments scheme -information about the scheme The deferred payments scheme is designed to help you if you have been ass...
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West Berkshire Council Reablement Service
https://citizen.westberks.gov.uk/reablement-serviceReablement Services help people recover, regain independence and remain at home.
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Managing the finances of someone unable to do so themselves
https://citizen.westberks.gov.uk/ascmanagingfinancesHelping someone lacking the capacity to manage their own financial affairs
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Accessing Shared Lives as a Service User
https://citizen.westberks.gov.uk/accesssharedlivesInformation about how you can access the West Berkshire Shared Lives Scheme and a link to our CQC report
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About Notrees Care Home
https://citizen.westberks.gov.uk/aboutnotreesInformation about Notrees Care Home in Kintbury.
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About Birchwood Care Home
https://citizen.westberks.gov.uk/aboutbirchwoodInformation about Birchwood Care Home in Newbury.
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Accessible Information Standard
https://citizen.westberks.gov.uk/accessibleinformationstandardInformation about the Accessible Information Standard and its aims