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Issues with our telephone system

We are currently experiencing some issues with our telephone system and apologise if anyone has been cut off whilst waiting or talking. We are working to resolve this as quickly as we can. In the meantime, do use our online enquiry form to raise queries. We apologise for any inconvenience.

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With My Account, you can access online billing, and information about your general enquiries, councillors, reported issues, bin requests, rubbish and recycling schedules, and more.

You can now access your council tax information online including e-billing. You'll need to sign in or register for My Account and then sign up for My Council Tax.

See our step-by-step guide on how to sign up for My Council Tax here..

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You can read about what you can do with My Account here, including how to change the email address you use to login.


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For planning, you can log into Planning Public Access here.