Safeguarding practice guidance: care governance
The West of Berkshire Safeguarding Adults Partnership Board identified that there have been missed opportunities in identifying and responding to concerns around the quality-of-service provision in health and social care services particularly: residential care, nursing home care, supported living and home care.
This page provides information on how to deal with concerns you identify in regards to the quality of care that is being delivered to adults with care and support needs.
Care Quality Team
West Berkshire Council have a Care Quality Team. Whose role is to work with providers of adult social care services to:
- offer challenge, support,information and guidance to improve the quality of service being delivered
- monitor and respond to intelligence that may indicate that there is a problem with service delivery, for example CQ1's, Care Quality Commission reports, whistleblowers, complaints, safeguarding alerts, information from other agencies/Local Authorities
- work closely with colleagues across West Berkshire Council's Social Care Service, Health and external agencies (for example: The Care Quality Commission to share information)
- share good practice and create networking opportunities
See the Care Quality webpage for more information.
Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
Have a care quality function in place, the Board are awaiting this information. Please refer to the Buckinghamshire, Oxfordshire and Berkshire West, Integrated Care Board Website.
The Care Quality Commission (CQC)
The CQC is the independent regulator of health and social care services in England. It inspects, rates and regulates services on fundamental standards of care, such as safety, quality and effectiveness.
The CQC want to hear concerns about registered providers. Find out how to raise concerns with CQC here.
Best practice guides
The West of Berkshire Safeguarding Adults Partnership Board have created the following best practice guides:
