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Issues with our telephone system

We are currently experiencing some issues with our telephone system and apologise if anyone has been cut off whilst waiting or talking. We are working to resolve this as quickly as we can. In the meantime, do use our online enquiry form to raise queries. We apologise for any inconvenience.

Housing support and advice

A photograph of two people talking sat outside across from one another

Concerned about a rough sleeper? Alert Streetlink.

Find out about Housing Benefit on our benefits webpages.

Discretionary Housing Payment (DHP)

Short-term financial assistance and help with housing costs.

Rent in advance and rent deposits

Help with money required up-front to move into a rented property.

Apply for the Council Tax Reduction Exceptional Hardship Fund

Find out about the Exceptional Hardship Fund if you believe that you (or a member of your family) will suffer exceptional hardship if you do not receive assistance.

Registering for a housing association home (Homechoice)

Find out about registering for the housing register to apply for a housing association home.

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