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• Housing advice

  https://citizen.westberks.gov.uk/housingadvice

  Find advice on a range of housing options, including advice for private tenants, older people, people experiencing domestic abuse and care leavers.

• Landlords: support from the council

  https://citizen.westberks.gov.uk/landlords-support-from-council

  Information on support for landlords from the council and where to get further advice.

• Crisis and Resilience Fund Housing Payments (previously Discretionary Housing Payment)

  https://citizen.westberks.gov.uk/dhp

  From 1 April 2026, the UK Government is introducing new Crisis and Resilience Fund Housing Payments, which will replace the Discretionary Housing payment.

• Severely mentally impaired medical certificate (Adobe pdf files)

  https://citizen.westberks.gov.uk/media/64677/Severely-mentally-impaired-medical-certificate/pdf/Medical_certificate_for_severely_mentally_impaired_reduction_1u2n0x8w8dwmv.pdf?m=1775814456580

  Medical Certificate for Council Tax Severely Mentally Impaired reduction Revenue and Benefits, West Berkshire Council, Market Street, Newbury RG14 5LD Tel: 0163...

• Houses in Multiple Occupation (HMO)

  https://citizen.westberks.gov.uk/houses-multiple-occupation

  Information about what a HMO is and how you can apply on the Public Protection Partnership website.

• Problems paying your Council Tax

  https://citizen.westberks.gov.uk/counciltaxproblems

  What to do if you're struggling to pay your Council Tax bill or having issues with the Council Tax online services page or the online payment system.

• Ask for advice about Housing Benefit or Council Tax Reduction

  https://citizen.westberks.gov.uk/benefits-advice

  Help for new or existing Housing Benefit and/or Council Tax Reduction claims.

• Login or sign up for Council Tax online services

  https://citizen.westberks.gov.uk/my-council-tax

  To login or sign up for Council Tax online services, to manage your Council Tax account online, you now need to sign in to or register for a West Berkshire My A...

• Migration and resettlement

  https://citizen.westberks.gov.uk/migration-resettlement

  Information about resettlement schemes, No Recourse to Public Funds, English as a Second Language, trauma and mental health, and other organisations and contact...

• Seeking asylum

  https://citizen.westberks.gov.uk/seeking-asylum

  Understanding the asylum process and finding support.

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