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• Contact the Concessionary Fares Team

  https://citizen.westberks.gov.uk/contact-concessionary-fares

  West Berkshire Council's Concessionary Fares Team

• Contact the Pupil Transport Officer

  https://citizen.westberks.gov.uk/contact-pupil-transport-officer

  West Berkshire Council's Pupil Transport Officer for enquiries about home to school transport

• Contact the Traffic and Road Safety Team

  https://citizen.westberks.gov.uk/contact-traffic-and-road-safety-team

  West Berkshire Council's Traffic and Road Safety Team.

• Contact the Transport Policy Team

  https://citizen.westberks.gov.uk/contact-transport-policy-team

  West Berkshire Council's Transport Policy team.

• Contact the Highways Projects Team - London Road Industrial Estate

  https://citizen.westberks.gov.uk/contact-highways-projects-lrie

  For enquiries relating to the creation of the new road junction on the A339 for access to the London Road industrial estate.

• Universal Credit

  https://citizen.westberks.gov.uk/universal-credit

  An introduction to Universal Credit (paid by the Department for Work and Pensions (DWP)), eligibility, where to make a claim, and where to get support.

• Appeal a Housing Benefit and/or Council Tax Reduction decision

  https://citizen.westberks.gov.uk/housing-benefit-appeals

  What to do if you disagree with our decision about your entitlement to Housing Benefit and/ or Council Tax Reduction.

• Housing Benefit Overpayments

  https://citizen.westberks.gov.uk/housing-benefit-overpayment

  What happens if we've paid you too much Housing Benefit.

• Reporting benefit fraud

  https://citizen.westberks.gov.uk/benefit-fraud

  How and where to report Housing Benefit or Council Tax/Council Tax Reduction fraud.

• Winter Fuel Payments

  https://citizen.westberks.gov.uk/winterfuelpayments

  Information about the Government's Winter Fuel Payments, to help those born before 25th September 1957 with heating their home in winter.

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