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• If you are in dispute

  https://www.publicprotectionpartnership.org.uk/if-you-are-in-dispute

  ...

• Thinking of suing in court?

  https://www.publicprotectionpartnership.org.uk/article/44323/Thinking-of-suing-in-court

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Is the trader right?

  https://www.publicprotectionpartnership.org.uk/article/44321/Is-the-trader-right

  This guidance is for England, Scotland and Wales When you buy goods, services or digital content from a trader, you enter into a contract that gives you legal r...

• Getting evidence to prove your claim

  https://www.publicprotectionpartnership.org.uk/article/44318/Getting-evidence-to-prove-your-claim

  This guidance is for England and Wales In most cases you will not have a problem with faulty goods or digital content or have a complaint about a poor service. ...

• Trade associations and regulatory bodies

  https://www.publicprotectionpartnership.org.uk/article/44324/Trade-associations-and-regulatory-bodies

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Misleading and aggressive practices: rights of redress

  https://www.publicprotectionpartnership.org.uk/article/44322/Misleading-and-aggressive-practices-rights-of-redress

  This guidance is for England, Scotland and Wales If you enter into a contract because a trader misled you or because the trader used an aggressive commercial pr...

• Writing an effective complaint

  https://www.publicprotectionpartnership.org.uk/article/44325/Writing-an-effective-complaint

  This guidance is for England, Scotland and Wales In most cases, goods, services or digital content supplied by a trader will be satisfactory, but sometimes thin...

• Used motor vehicles: pre-purchase considerations

  https://www.publicprotectionpartnership.org.uk/article/44328/Used-motor-vehicles-pre-purchase-considerations

  This guidance is for England and Wales Buying a used vehicle is a major purchase so it is essential that you carry out checks on the seller, the vehicle and the...

• Buying a motorcycle

  https://www.publicprotectionpartnership.org.uk/article/44327/Buying-a-motorcycle

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Used motor vehicles: your rights

  https://www.publicprotectionpartnership.org.uk/article/44329/Used-motor-vehicles-your-rights

  This guidance is for England and Wales When you buy a used motor vehicle from a trader, you are making a legally binding contract, which is covered by the Consu...

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