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Protection from unfair trading - from April 2025
https://www.publicprotectionpartnership.org.uk/article/44173/Protection-from-unfair-trading-from-April-2025When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...
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Protection from unfair trading
https://www.publicprotectionpartnership.org.uk/article/44172/Protection-from-unfair-tradingWhen dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...
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One-day and occasional sales
https://www.publicprotectionpartnership.org.uk/article/44170/One-day-and-occasional-salesImportant facts to consider before allowing an occasional or one-day sale to be held at your premises In this guide, the words 'must' or 'must not' are used whe...
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Consumer contracts: distance sales
https://www.publicprotectionpartnership.org.uk/article/44184/Consumer-contracts-distance-salesThe rules when you form contracts at a distance, including information requirements and cancellation rights In this guide, the words 'must' or 'must not' are us...
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Selling and supplying goods
https://www.publicprotectionpartnership.org.uk/article/44175/Selling-and-supplying-goodsUnderstand what your obligations are - under the Consumer Rights Act 2015 - when a consumer buys goods from you In this guide, the words 'must' or 'must not' ar...
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Returns policies
https://www.publicprotectionpartnership.org.uk/article/44174/Returns-policiesFind out how to tell your customers about their legal rights and your goodwill returns policy when they buy goods from you In this guide, the words 'must' or 'm...
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Unfair contract terms
https://www.publicprotectionpartnership.org.uk/article/44177/Unfair-contract-termsContract terms are not binding on consumers unless they are fair This guidance is for England, Scotland and Wales If you wish to rely on the terms of the contra...
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Fair trading
https://www.publicprotectionpartnership.org.uk/article/44178/Fair-trading...
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Supplying services
https://www.publicprotectionpartnership.org.uk/article/44176/Supplying-servicesUnderstand what your obligations are - under the Consumer Rights Act 2015 - when you supply services to a consumer In this guide, the words 'must' or 'must not'...
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Car boot sales
https://www.publicprotectionpartnership.org.uk/article/44182/Car-boot-salesThere are different requirements when selling at car boot sales, depending on whether or not you are a 'trader' in the eyes of the law Although the United Kingd...