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• Consumer contracts: distance sales

  https://www.publicprotectionpartnership.org.uk/article/44166/Consumer-contracts-distance-sales

  The rules when you form contracts at a distance, including information requirements and cancellation rights In this guide, the words 'must' or 'must not' are us...

• Consumer contracts: off-premises sales

  https://www.publicprotectionpartnership.org.uk/article/44167/Consumer-contracts-off-premises-sales

  The rules when you form contracts away from your business premises, including information requirements and cancellation rights In this guide, the words 'must' o...

• Consumer contracts: on-premises sales

  https://www.publicprotectionpartnership.org.uk/article/44168/Consumer-contracts-on-premises-sales

  The rules when you form contracts on your business premises, including information requirements In this guide, the words 'must' or 'must not' are used where the...

• Accurate descriptions

  https://www.publicprotectionpartnership.org.uk/article/44165/Accurate-descriptions

  The law prohibits the giving of false or misleading information to consumers, but what does this mean? This guidance is for England, Scotland and Wales Traders ...

• Consumer rights

  https://www.publicprotectionpartnership.org.uk/article/44164/Consumer-rights

  ...

• Package travel and holidays

  https://www.publicprotectionpartnership.org.uk/article/44171/Package-travel-and-holidays

  Guidance on the legal requirements concerning organisers and retailers of package holidays and related travel arrangement contracts made with consumers Although...

• Digital content

  https://www.publicprotectionpartnership.org.uk/article/44169/Digital-content

  Understand what your obligations are - under the Consumer Rights Act 2015 - when you supply digital content to a consumer In this guide, the words 'must' or 'mu...

• Protection from unfair trading - from April 2025

  https://www.publicprotectionpartnership.org.uk/article/44173/Protection-from-unfair-trading-from-April-2025

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• Protection from unfair trading

  https://www.publicprotectionpartnership.org.uk/article/44172/Protection-from-unfair-trading

  When dealing with consumers, you must ensure that you act fairly; you must provide accurate information and avoid business practices that are unfair, misleading...

• One-day and occasional sales

  https://www.publicprotectionpartnership.org.uk/article/44170/One-day-and-occasional-sales

  Important facts to consider before allowing an occasional or one-day sale to be held at your premises In this guide, the words 'must' or 'must not' are used whe...

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