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• Guarantees and warranties

  https://www.publicprotectionpartnership.org.uk/article/44367/Guarantees-and-warranties

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Environmental claims

  https://www.publicprotectionpartnership.org.uk/article/44365/Environmental-claims

  This guidance is for England, Scotland and   Wales Consumers are becoming more aware of the impact that products and services can have on the environment and th...

• Distance marketing of financial services: your rights

  https://www.publicprotectionpartnership.org.uk/article/44364/Distance-marketing-of-financial-services-your-rights

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Gas and electricity competition

  https://www.publicprotectionpartnership.org.uk/article/44366/Gas-and-electricity-competition

  This guidance is for England, Scotland and Wales You could save money by switching tariffs or energy suppliers. However, comparing suppliers and choosing the ri...

• Holidays

  https://www.publicprotectionpartnership.org.uk/article/44369/Holidays

  In this guide, the words 'must' or 'must not' are used where businesses are legally required to do (or not do) something. The word 'should' is used where there ...

• Hiring goods

  https://www.publicprotectionpartnership.org.uk/article/44368/Hiring-goods

  This guidance is for England, Scotland and Wales What is hire? Hire is when a trader gives or agrees to give you possession of goods (for example, cars, power t...

• Product safety in rented accommodation for tenants

  https://www.publicprotectionpartnership.org.uk/article/44376/Product-safety-in-rented-accommodation-for-tenants

  Although the United Kingdom left the European Union (EU) in 2021, certain pieces of legislation (known as 'assimilated law') continue to apply until such time a...

• Problems with flights

  https://www.publicprotectionpartnership.org.uk/article/44375/Problems-with-flights

  This guidance is for England, Scotland and Wales Your flight may be delayed or cancelled for a number of reasons, which may include adverse weather conditions, ...

• Look before you rent

  https://www.publicprotectionpartnership.org.uk/article/44373/Look-before-you-rent

  This guidance is for England If you decide to rent a house, flat or a room in a shared house, you can use the services of a letting agent (act on behalf of prop...

• Misleading and aggressive practices: rights of redress

  https://www.publicprotectionpartnership.org.uk/article/44374/Misleading-and-aggressive-practices-rights-of-redress

  This guidance is for England, Scotland and Wales If you enter into a contract because a trader misled you or because the trader used an aggressive commercial pr...

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